Privacy policy

Last Updated: 10 May 2024

Thank you for visiting Stars of Empathy and for considering our products and services. We understand the importance of protecting your privacy, and we are committed to safeguarding the personal information you provide to us. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you use our Website.

1. Information We Collect:

When you visit our website, we may collect certain types of information, including:

- Personal Information: When you make a purchase or create an account, we may collect personal information such as your name, email address, shipping address, and payment details.
- Transaction Information: We may collect information about your transactions with us, including the products you purchase and the payment methods you use.
- Device Information: We may collect information about the device you use to access our Website, such as your IP address, browser type, and operating system.
- Usage Information: We may collect information about how you interact with our Website, such as the pages you visit and the links you click on.

"By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency."

2. How We Use Your Information:

We may use the information we collect for various purposes, including:

- To process and fulfill your orders.
- To communicate with you about your orders and account.
- To provide customer support and respond to your inquiries.
- To improve our Website and services, including by analyzing usage trends and preferences.
- To detect, prevent, and address fraud and security issues.

3. Information Sharing:

We may share your personal information with third parties for the following purposes:

- Service Providers: We may share your information with third-party service providers who help us operate our Website, process payments, fulfill orders, and provide other services.
- Legal Compliance: We may disclose your information as required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

4. Your Choices:

You have certain rights and choices regarding your personal information, including the right to:

- Access and update your information: You may access and update your account information at any time by logging into your account.
- Opt-out of marketing communications: You may opt-out of receiving marketing communications from us by following the instructions provided in the communication or by contacting us directly.
- Delete your account: You may request to delete your account by contacting us.

5. Data Security:

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

6. Changes to This Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. 

7. Contact Us:

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at hello@starsofempathy.com

By using our Website, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy.

Thank you for trusting Stars of Empathy.