Refund policy

Last Updated: 10 May 2024

Thank you for shopping at Stars of Empathy. This Return Policy outlines our policies regarding returns and refunds for products purchased through our Website.

1. Return Policy:

We do not accept returns or offer refunds for products purchased through our Website. All sales are final.

2. Damaged or Defective Products:

In the unlikely event that you receive a damaged or defective product, please contact us within one day of receiving your order. We will work with you to resolve the issue and provide a replacement or refund if necessary.

To report a damaged or defective product, please contact us at hello@starsofempathy.com and provide your order number, a description of the issue and photos of damaged product for reference.

3. Order Cancellations:

Once an order has been placed, it cannot be cancelled or modified. Please review your order carefully before completing your purchase.

4. Contact Us:

If you have any questions or concerns about our return policy or your order, please contact us at hello@starsofempathy.com

Thank you for shopping at Stars of Empathy.